Privacy Policy

Privacy Policy

Effective Date: 12/04/2024

At Mirages by Mar, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our online resale store.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

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1. Information We Collect

We collect personal information when you visit our website, make a purchase, or interact with our services. The types of information we may collect include:

• Personal Identifiable Information (PII): This may include your name, email address, mailing address, phone number, payment information (credit card details), and any other information you provide when creating an account or placing an order.
• Non-Personal Information: This may include your IP address, browser type, device information, and how you interact with our website (e.g., pages visited, time spent on the site).
• Payment Information: When you make a purchase, we collect payment details such as your credit card number and billing address. We do not store full payment details; they are processed securely by our payment gateway.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process transactions: We use your personal and payment information to process and fulfill your orders.
• To communicate with you: We may use your email address or phone number to send order confirmations, shipping updates, promotional offers, or respond to customer service inquiries.
• To improve our services: We use non-personal data to analyze site usage, improve user experience, and ensure that our website functions properly.
• To protect against fraud: We may use your personal information to detect and prevent fraud or unauthorized transactions.
• To send marketing communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information:

• Encryption: Your payment information is transmitted securely via SSL (Secure Socket Layer) encryption during transactions.
• Payment Processing: We use trusted third-party payment processors (e.g., Stripe, PayPal) to handle your payment information. These providers are responsible for maintaining the security and privacy of your payment details.
• Account Security: We encourage you to use a strong, unique password for your account and to keep it confidential.

While we take reasonable steps to protect your information, please be aware that no method of online data transmission is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers (e.g., shipping carriers, payment processors, email marketing platforms) who assist us in running our business and delivering services to you.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request (e.g., a subpoena or court order).
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and analytics) to collect information about how you use our website. Cookies are small files stored on your device that allow us to improve your browsing experience and remember your preferences. For example, cookies allow us to:

• Track your shopping cart and order details
• Recognize you when you return to our website
• Measure website traffic and usage patterns

You can control cookie settings in your browser. However, disabling cookies may affect the functionality of the website.

6. Your Rights and Choices

• Access and Update Your Information: You have the right to access, correct, or update your personal information. You can do this by logging into your account or by contacting us directly.
• Opt-Out of Marketing Emails: You can opt-out of receiving marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
• Delete Your Account: You may request to delete your account and personal information by contacting us. Please note that we may retain some information as required by law or for business purposes.

7. Third-Party Links

Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

9. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our site, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Mirages by Mar
Email: info@miragesbymar.com
Phone: 3059881784